ParcelPort is a warehousing, distribution and fulfillment organization that provides standard and value added warehousing, logistics and e-commerce solutions to its customers, which include elite Fortune 500 companies. Our customers have realized that they can grow their business faster, and more profitably, by partnering with ParcelPort, which enables customers to concentrate fully on their core competencies.

ParcelPort’s business model is designed to offer customers immediate access to our state of the art business process infrastructure without the capital investment and the time delays associated with creating in-house capabilities. We strive to better serve and improve our customer’s business, utilizing a partner-centric and result-focused approach. We provide scalability and plan for continuous improvement. This allows ParcelPort to stay in the forefront of e-commerce to best support our customer’s emerging business needs.

ParcelPort goes beyond traditional hosted applications and provides complete e-commerce integrated business solutions through a combination of our customized IT and logistic management infrastructure and first-in-class customer service. Whether a customer needs to implement traditional or fully integrated multi-channel e-commerce strategies, ParcelPort offers a solution for both. Our complete outsourcing services and solutions deliver proven, scalable and secure end-to-end infrastructure, from order and information management to customer care services. ParcelPort works together with customers to implement customized total solutions for their particular business needs; solutions that remain dynamic, flexible and scalable in order to respond to the evolving marketplace. This provides customers with the vehicle to rapidly enter new strategic markets.

ParcelPort operates two direct to consumer fulfillment centers located in Connecticut and Arizona which provides to customers a significant transportation cost savings coupled with faster delivery times on orders. We are equally adept at business-to-business and business-to-consumer initiatives, being entrusted with operations and customer satisfaction of leading retailers, technology product manufacturers, consumer care brands, health care firms and direct marketing organizations. Our customer list illustrates our extensive experience in providing customized, flexible and unique solutions across a broad spectrum of industry segments.

In sum, ParcelPort’s business model focuses on its customer’s businesses and aligns its economic incentives with that of our partners/customers. Our personnel use their knowledge and expertise to collaborate with customers on the development and execution of strategies to deliver optimum business results. These highly experienced professionals provide services ranging from strategy, design services, web site analytics, online/database marketing, customer resource management, and account management services. Our account management teams are responsible for delivering customer satisfaction and meeting customer’s business objectives, serving as the single point of contact that manages ParcelPort’s customer relationships.